Jellyfil Privacy Policy: What This Website Collects and Why
This Jellyfil website is a set of fixed pages with no forms, no accounts and no cookies of its own. Any quiz or FAQ search runs only in your browser and sends nothing. Card details go to the brand's secure checkout, not to us. To make a privacy request, email [email protected]; we reply within 45 days.
Who runs the Jellyfil website and what does this policy cover?
A plain-English policy for a small, static website.
This website, jellyfilsupport.com, is run by Jellyfilsupport, a Licensed U.S. retail desk for Jellyfil. We explain and sell Jellyfil. We are not the manufacturer, and we earn money on sales.
This policy explains what happens to information when you visit this site, email us or order Jellyfil. It takes effect on October 13, 2026.
The short version: no forms, no log-ins and no tracking code of our own. Payment happens on the checkout page.
- Business
- Jellyfilsupport, Licensed U.S. retail desk for Jellyfil
- Office
- 712 Fifth Avenue, Floor 8, New York, NY 10019
- Privacy contact
- [email protected]
- Hours
- Mon–Fri 9:00am–5:00pm ET
- Tracking and refunds
- Order support, +1 (507) 448-8190
What information does the Jellyfil website collect?
Most rows say no.
Very little. The table shows each kind of data, whether we collect it, and where it goes. A row that says "not on this site" means someone else handles it under their own policy.
What the Jellyfil website collects, by type of data
| Kind of data | Do we collect it? | Where it goes |
|---|---|---|
| Name, address, phone | Not on this site | Typed on the brand's secure checkout |
| Card or payment details | Never | Handled by the checkout and card networks |
| Email you send us | Yes, if you write | Our inbox at [email protected], used to reply |
| Calls to the order desk | Not by us | Order desk at +1 (507) 448-8190 |
| Quiz and FAQ search answers | No | Stay in your browser |
| Basic server logs | Our web host may keep them | IP address, browser, page and time, for security |
| Cookies | None of our own | The checkout page may set its own |
How do the Jellyfil quiz and FAQ search handle your answers?
Both tools run only in your browser. A small script already loaded in the page reads your answer and shows a result. Nothing leaves your device, and closing the tab clears it.
Health questions are private, and we built the site that way on purpose. The quiz is a reading aid, not a medical test. If it suggests a doctor visit, please book one. Our Jellyfil side effects page explains why.
- 1
You answer
You tap yes or no, or type a search word.
- 2
Your browser checks it
The script runs on your device, not on a server.
- 3
Nothing is sent
No answer is stored or sent. Reloading clears it.
What happens to your data when you order Jellyfil?
Three places, three different jobs.
When you click an order button, you leave this site for the brand's secure checkout. You type your name, address, email and card details there. The checkout uses them to take payment, ship the order and handle refunds under its own privacy policy.
If order records are shared with us for service or refunds, we use them only for those jobs.
You read pages and click a buy button. We collect no personal data in this step. If you email us, we see your address and message so we can reply.
You enter contact, shipping and card details on the checkout page. Look for https in the address bar before you pay.
For tracking or the 60-day window, call +1 (507) 448-8190 or email [email protected] with your order ID.
Does the Jellyfil site use cookies, analytics or ad tracking?
No cookies of our own, no analytics and no ad pixels. Fonts and images load from our own server, so a page view does not call a font or ad network.
The checkout page may set its own cookies to run the cart and stop fraud. Pages we link to have their own rules.
- Do Not Track and Global Privacy Control: we honor both. We do not sell, share or track, so there is nothing extra to switch off.
How does the Jellyfil site use and share information?
We use the little we receive for a short list of jobs. We never sell, rent or trade it.
- To answer your email.
- To fix errors you report, as set out in our editorial standards.
- To keep the site secure, using standard server logs.
- To meet legal, tax or accounting duties, or answer a valid legal request.
We share data only with service providers who help run the site, such as our web host and email provider, and only for that work. If the business is ever sold, records may move to the new owner under this same policy, and we would post a notice here first.
What privacy rights do Jellyfil website visitors have?
Several US states give residents rights over their personal data, including California, Virginia, Colorado, Connecticut, Texas and Oregon. We give the same rights to every US visitor.
Your privacy rights and how to use them
| Right | What it means | How to use it |
|---|---|---|
| Know and access | Learn what we hold about you | Email a privacy request |
| Delete | Ask us to erase it | Email a privacy request |
| Correct | Fix data that is wrong | Email a privacy request |
| Opt out of sale or ads | Stop selling or ad sharing | Nothing to do: we do neither |
| Appeal | Challenge our answer | Reply with "Appeal" |
Email [email protected] with the subject "Privacy request". We ask only for the email address you used, never a card number or password, and we reply within 45 days. An authorized agent may write for you with your signed permission.
How does the Jellyfil site protect information, and how will changes be posted?
The best protection is not holding data at all, which is why the site has no forms or accounts. Every page loads over an encrypted https connection. Emails sit in a password-protected inbox, and we delete them once legal, tax or accounting duties allow.
Jellyfil is for adults 18 and over. We do not knowingly collect data from children under 13, as the federal COPPA rule requires.
When this policy changes, we update this page and its date. The current version took effect on October 13, 2026. Questions go to [email protected] or by post to Jellyfilsupport, 712 Fifth Avenue, Floor 8, New York, NY 10019. See also our terms and conditions and contact page.
Jellyfil privacy questions
Does jellyfilsupport.com sell my personal information?
No. This website does not sell personal information or share it for targeted ads. It has no forms, accounts or tracking code of its own, so it holds very little about you.
Does the Jellyfil website store my card number?
No. You type card details on the brand's secure checkout, not on this website. The checkout handles payment under its own privacy policy and security rules.
Does the Jellyfil site use cookies?
This website sets no cookies of its own and runs no analytics or ad pixels. The checkout page may use its own cookies, which its policy explains.
Are my Jellyfil fit-check answers saved?
No. Any quiz or FAQ search on this site runs only inside your browser. Your answers are not saved or sent, and they vanish when you leave or reload the page.
Is buying Jellyfil discreet?
This website keeps no order history and sends no marketing email. Order emails come from the checkout. Ask the order desk how the package and card statement are labeled before you buy.
How do I delete my data from the Jellyfil site?
Email [email protected] with the subject "Privacy request" and say what you want deleted. We reply within 45 days. For order records, also call the order desk at +1 (507) 448-8190.
Who handles Jellyfil orders and refunds?
The order desk handles payments, tracking and refunds at +1 (507) 448-8190 and [email protected]. Our website email cannot see orders.
Can people under 18 use the Jellyfil website?
No. The site and the product are for adult men 18 and over. We do not knowingly collect information from children under 13, and we delete it if we learn we have.
Ready to try Jellyfil?
Order from the U.S. authorized merchant, keep your order email, and you are covered by the 60-day money-back guarantee. Questions first? Call +1 (507) 448-8190.
- Secure checkout
- 60-day money-back window
- Ships from the US
- Tracking by email
Keep reading
Terms and conditions
Seller role, earnings disclosure, prices, the 60-day window, liability limits and governing law.
Read more →Disclaimer
The FDA statement, how claims are handled, earnings disclosure and our reviews policy.
Read more →Contact
The order desk phone, both emails, hours, returns address and which contact to use.
Read more →